Your Brand.Two Surfaces.
Theme the chatbot itself with Widget Theme (Starter+), and rebrand your team's Console dashboard with White Label (Growth+). Same brand identity, two distinct surfaces.
Widget Theme · Starter+
Brand the Chatbot
Every visual element of the chatbox is customisable. Your visitors see your brand, not ours — on every paid plan.
Custom Colours
Match the chatbox to your brand identity. Set primary and background colours, text styles, and accent tones that feel native to your website.
Custom Logo
Upload your logo to appear in the chat header. Your visitors see your brand — not ours.
Brand Name
Set a custom brand name that appears in the chat header and greeting. Reinforce your identity with every interaction.
No 'Powered by Gydr' Badge
On every paid plan (and on accounts managed by an active partner), the 'Powered by Gydr' badge is hidden. The chatbox is 100% yours.
White Label · Growth+
Your Console, Your Identity
White Label rebrands the Console dashboard for every member of your team. Replaces the Gydr logo and primary colour across the UI — sign-in, top bar, and accent colours follow your brand.
Growth tier and above
TopBar Logo
The Gydr wordmark in the Console top bar is replaced by your logo. Every team member of your account sees your identity from the moment they sign in.
Sign-In Page Logo
The auth screen (sign in, sign up, password reset) carries your logo. Your team starts every session in your branded environment.
Primary Colour
Buttons, links, status accents, and key UI cues across the Console use your primary brand colour. Visual consistency from end to end.
Applies to Every Team Member
White Label is account-scoped — once your account owner enables it, every team member of that account sees the rebranded Console.
AI Personality · Growth+
Tune Your AI's Personality
Choose from 9 personality presets — or fine-tune creativity, tone, and response length with intuitive sliders (fine-tuning requires Growth tier and above).
Professional
Friendly
Enthusiastic
Empathetic
Witty
Concise
Creative
Advisor
Balanced
Fine-Tune Controls
Personalised Experience
Personalised Greetings
Set a custom welcome message for your chatbot. When visitors identify themselves, the chatbot greets them by name — creating an instant personal connection.
- Custom welcome message per chatbot
- Name-based personalisation via visitor identity
- Multi-language support — greet in any language
Hi Sarah! Welcome back. How can I help you today?
I'd like to check on my recent order
Access Control
Team Management & Access Control
Invite your team and control who can do what. Role-based access ensures the right people manage the right things.
Owner
Full control over account, billing, and team. Can transfer ownership.
Admin
Manage chatbots, knowledge bases, skills, and team members. Billing access included.
Member
View chatbots and conversations. Read-only access to configurations.