Train Your AI with Your Business Knowledge
Upload FAQs, product catalogues, documents, and location directories — and your chatbot delivers accurate, grounded answers from your own data. No hallucination. No guesswork.
Multi-dimensional search. One-click sync. Every format supported. Now with location-aware intelligence.
Data Types
Four Knowledge Base Types
Different data, same powerful result — your chatbot always has the right answer at its fingertips.
FAQ
Upload structured question-and-answer pairs. Organise by category, tag for discoverability, and let the AI find the most relevant answers — even when customers phrase questions differently.
- Individual CRUD or CSV bulk import
- Category and tag organisation
- Status control (active/inactive)
- Finds answers by meaning — even when phrased differently
Product Catalogue
Upload your entire product inventory so the AI can recommend the right products with accurate pricing, descriptions, and links — no fabrication, no guesswork.
- CSV bulk import or manual entry
- Rich fields: price, category, images, CTAs
- AI-enhanced fields for precision recommendations
- Real-time sync with one click
Documents
Upload policy guides, manuals, training materials, or any reference document. The AI breaks them into searchable chunks and retrieves the right information during conversations.
- PDF, DOCX, XLSX, HTML, TXT, MD, CSV, JSON
- Automatic text extraction and chunking
- Paragraph-boundary splitting for accuracy
- Parent document context preserved
Locations
Upload store locations, branch directories, or service points with addresses, coordinates, operating hours, and contact details. The AI finds the nearest location and provides directions.
- CSV bulk import or manual entry
- Geospatial data with coordinates and addresses
- Operating hours per location
- Distance-based search and directions
Crawl Your Website, Build Your Knowledge Base
Point our crawler at your website and it automatically discovers pages, extracts products, FAQs, and document content, and populates your knowledge base — saving hours of manual data entry.
- Automatic URL discovery from your sitemap and page links
- AI-powered extraction of products, FAQs, and documents
- Review extracted items before activating
- Handles JavaScript-rendered pages
42 pages discovered from example.com
Extracting products, FAQs, and documents...
Results: 28 products, 15 FAQs, 6 documents ready for review
Proprietary Search Technology
Multi-Dimensional Search Intelligence
Your chatbot searches across multiple dimensions — combining understanding, structured browsing, and cross-referencing to deliver precise answers from your knowledge base.
Understands What Customers Mean
Finds answers based on meaning, not exact word matches — so "return policy" and "how do I send something back" find the same answer.
One-Click Sync
After updating your knowledge base, click Sync and your chatbot has the latest information within seconds.
Grounded Answers
Every answer comes from your actual data. The AI never fabricates information — if it doesn't know, it says so.