Retail Chains & Multi-Location Businesses
“Where's Your Nearest Branch?” Answered Instantly.
An AI chatbot that knows every location, every opening hour, and every service you offer — helping customers find the right branch in seconds, not minutes.
The Problem
- Customers can't find the nearest branch quickly on your website
- Store locator pages are clunky and hard to use on mobile
- Outdated opening hours lead to frustrated walk-ins
- No way to check if a branch offers a specific service before visiting
The Solution
- Customers ask 'Where's the nearest store?' and get an instant answer
- Accurate addresses, hours, and directions — always up to date
- Available 24/7 — even when your branches are closed
- Filter by services, facilities, or opening hours conversationally
See It in Action
Real conversations showing how the AI chatbot responds to your customers — with answers grounded in your actual data.
Finding the Nearest Branch
Hi, I'm in Palo Alto. Where's your nearest branch?
The nearest branch to Palo Alto is our University Avenue store, about 0.5 miles away. Would you like directions or want to check another location?
- Address: 340 University Ave, Palo Alto, CA 94301
- Opening hours: Mon-Sat 9am-9pm, Sun 10am-6pm
- Phone: (650) 555-0142
Yes, directions please!
Here's the map link to our University Avenue store — it'll give you real-time navigation from your current location. Free parking is available in the lot behind the building.
Capabilities
What It Can Do
Nearest Location Finder
Customers describe where they are and the AI finds the closest branch — with address, directions, and a map link. No scrolling through a list of 50 locations.
Opening Hours & Contact Info
“Is the Palo Alto store open on Sundays?” — the AI checks your data and gives the exact answer. No more outdated search results or guesswork.
Services & Facilities Filter
“Which branches have parking and a drive-through?” — the AI filters your locations by the services and facilities that matter to each customer.
Multi-Location Management
Manage hundreds of locations from one dashboard. Crawl your store locator page to import them all at once, or add them manually with CSV upload.
Getting Started
Set Up in Three Steps
Add Your Locations
Import locations by crawling your store locator page, uploading a CSV, or adding them manually. Each location includes address, hours, services, and contact details.
Create a Store Locator Skill
Write a prompt like: 'You are a store locator assistant for [Company]. Help customers find branches, check opening hours, and get directions.'
Deploy on Your Website
Add chat to your website with one code snippet. Customers can now find your nearest branch in seconds — on any device.
What changes
Business Impact
Nearest branch, hours and stock
Answered from the location records your team maintains, not a directory that went stale last year.
The phone stops ringing for directions
Calls that were only ever “are you open?” get handled in the conversation instead.
Change a branch once, everywhere follows
Update an outlet's hours and every channel starts saying the new thing immediately.
Asked and answered in their language
A customer who writes in Bahasa Melayu gets Bahasa Melayu back, with the same location data.
Help Customers Find You Today
Add every location once, and your AI answers 'where's the nearest branch?' forever. Free to start.